💬 After-Sales Support | PINIRELUXE
At PINIRELUXE, we are committed to providing clear, fair, and reliable after-sales service, ensuring every customer can shop with confidence and peace of mind.
📏 Size & Care Guides
To help you choose and maintain your items properly, please refer to:
✨ Our Service Commitment
⏱ Response within 24–48 hours
💬 Clear communication & efficient resolution
📱 Multi-channel support (Email / WhatsApp / Telegram)
📦 Order Support & Pre-Shipment Service
Before shipping, we will send real photos or videos of your purchased items (jewelry / bags) to your WhatsApp for confirmation.
Please keep an eye on your messages to ensure a smooth and accurate delivery experience.
📲 Need Help? Contact Us Anytime
If you have any questions about your order, sizing, or product care, feel free to reach out to our support team:
📧 Email: info@ponireluxe.top
📱 WhatsApp: +852 5911 5947
💬 Telegram: @PONI1888
For detailed return and refund conditions, please refer to our
👉 Refund & Returns Policy
✨ Thoughtful service. Transparent process. Trusted experience.